This Privacy Notice applies to personal information BLES Biochemicals Inc., Ontario Corporation number 969789 and whose registered office is at Unit #8 – 60 Pacific Court, London, Ontario N5V 3K4, collected through these websites (www.blesbiochem.com, www.blescath.com, www.neosurf.in ) and our mobile apps.
Below are highlights of our personal information handling practices.
We collect your information from the following sources:
We collect information automatically when you visit our websites, such as information about your browser settings and other information collected through cookies.
How We Use and Disclose Your Information
We combine all the information we collect other than information relating to your browsing history.
How to Contact Us
If you have a privacy question or concern, please contact us at: [email protected]
Detailed Privacy Notice
These websites, www.blesbiochem.com, www.blescath.com, and www.neosurf.in, are operated by;
BLES Biochemicals Inc.
Unit #8 – 60 Pacific Court,
London, Ontario N5V 3K4
If you have a question or complaint about our personal information handling practices, please contact us at [email protected]
In this Privacy Notice, the terms “we,” “our,” and “us” means BLES Biochemicals Inc.
Effective Date and Scope
This Privacy Notice is effective as of April 14, 2022.
This Privacy Notice governs our practices concerning the personal information we collect through the following websites and online applications: www.blesbiochem.com, www.blescath.com, www.neosurf.in.
What Personal Information Do We Collect?
Personal information is information that identifies you or could be combined by our service providers or us and affiliates with other information to identify you. This information includes your personal e-mail address. Personal information may also contain details about how you have used our website if we can associate that personal information with you. Suppose you are a business customer or prospective business customer. Personal information does not include your title, business address, and business telephone number when we use that information to contact you in your business capacity.
We may also acquire information about you from other promotional or marketing companies with whom you shared your information and whom you have allowed to provide information to us.
How Do We Use Your Personal Information?
We use your information to provide products and services to manage our business operations. Some examples include:
to communicate with you about your requests;
to recommend or to offer you other products and services based on your inferred interests;
to protect the security or integrity of our websites and our business.
We retain your information for as long as necessary to fulfill the purposes we collected the information or as required by law. We maintain a records retention and destruction program to destroy the data when it is no longer needed or required.
Personalized Offers and Web Analytics
We also automatically collect information when you visit our website to customize your experience. For example, we collect information about what site referred you to our website, your browser type, operating system type and version, language, and your Internet Protocol (“IP”) address. We also collect information about how you browse through our website, including logging the pages you visit and the amount of time you spend on certain pages. We use this information for several technical purposes to ensure that our pages load correctly in your browser and personalize our offers. We also use this information to improve our website. For example:
we use IP addresses to correct pages for your geographical location;
we log the frequency of visits to certain pages on our website and how visitors navigate through our website to detect problems, improve our website and learn about what products and services are of interest to our customers;
we use information about products that you have clicked on to make suggestions about other products or services that you might be interested in viewing; and
we track whether you sought information about a particular product or service to make inferences about other products and services of interest to you.
Regarding Children and Minors
Our website and the services offered on our website are not directed to children under 13 years. We will not knowingly collect personal information about a child under 13.
Do We Disclose Your Personal Information to Others?
We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change corporate control.
We may also disclose your personal information if it is necessary for us to collect a debt from you or where we have reason to believe that it is relevant to the investigation or decision to investigate a breach of the laws of Canada, a province, or territory of Canada, or a foreign jurisdiction, that we are legally permitted to do so.
Law Enforcement Requests
We will disclose personal information without your knowledge or consent if we receive an order, subpoena, warrant, or other legal requirement issued by a court, tribunal, regulator, or another person with jurisdiction to compel disclosure of your personal information.
Storage Outside of Canada
Your personal information may be used or stored by us or our service providers outside Canada. We require that our service providers safeguard your personal information. However, if your personal information is used or stored outside of Canada, it will also be subject to the country’s laws in which it is used or stored.
Please note that we still maintain the information you provided for audit purposes or to comply with our legal obligations. We may also de-identify your information to continue using it for research and analytics purposes to understand our business, make product improvements, and make it available to third parties. We prohibit our employees and third parties from attempting to re-identify information that we have de-identified.
How Do You Access and Modify Your Personal Information or Make a Complaint?
If you have questions or concerns about other personal information collected by us and would like assistance accessing that information, please contact us at [email protected]
How Do We Protect Your Personal Information?
We take administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, theft, and misuse. This includes limiting employees’ access to and using your data through passwords and graduated clearance levels. We do not publish all our security measures online because this may reduce their effectiveness. We take physical precautions to ensure that the computer servers on which your personal information is stored and archived are secure and that access to such servers is protected. We educate our employees concerning their obligations to protect your personal information.
Although we take precautions against possible breaches of our security systems, no company can eliminate the risks of unauthorized access to your personal information, and no website is entirely secure. We cannot guarantee that unauthorized access, hacking, data loss, or breaches of our security systems will never occur. Accordingly, you should not transmit personal information to us using our website if you consider that information to be sensitive.
Links to Third-Party Websites and Social Network Plug-Ins
You may be able to access third-party websites through links available on our websites. You may also connect to social networks such as LinkedIn and YouTube. These links are provided for your convenience. We do not have any control over those third-party websites, and we do not give any guarantee that the privacy practices of the hosts of those websites meet our standards. Your use of such third-party websites is at your own risk and will be governed by the privacy policies of those websites and not by this Privacy Notice. Do not transmit personal information using those websites without reading the privacy policies governing those websites.
You may create links between our website and social networking sites. If you do so, we may be able to publish updates about our products and services to your social network account through the links that you establish. You may terminate those links by modifying your social network account.
If you are logged into a social networking site when visiting our page, your visit to our website will be personalized based on your social networking profile.
Notice to Persons Outside of Canada
This Privacy Notice is layered so that there is a summary first of basic information presented in simple short paragraphs. A more detailed notice follows. Depending on the design and functionality of the website, the Privacy Notice sections could be hyperlinked to allow an individual to “drill down” on areas that are of particular concern to the individual.